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FAQ

Click on one of the questions below to see its answer.

Ordering & Shipping

1. Can I place orders over the phone?
2. Do you accept international orders?
3. How can I find out the status of my order?
4. Is it possible to cancel or change my order once it has been submitted?
5. What is your Return Policy?
6. When can I expect or receive my order?
7. Will you provide me with confirmation of my order?

Product

1. Who do I contact if the Gift Card does not work?
2. Who do I contact if the personalization in the Greeting Card is incorrect?
3. What do I do if my gift card / "The Complete Gift" is never received?

Miscellaneous

1. How quickly can I expect to receive an answer to my emailed questions?
2. What is your Reminder Service?